Strategic Approach to Early Stakeholder Engagement. IFC.

A good plan with a well thought-through implementation process can ensure that initial stakeholder engagement provides a solid foundation for gaining and sustaining support of stakeholders, and in particular directly affected local communities, for every phase of project and operational life.

This IFC handbook takes the reader step-by-step through the process of building trust relationships and gaining and maintaining a social license to operate at each project lifecycle stage. It also provides an overview of good practice approaches and tools such as addressing human rights and gender issues; participatory rural appraisal techniques; developing a stakeholder map and analysis; communications and sustainability; risk and opportunity screening and prioritization; artisanal and small-scale mining; strategic community engagement; grievance mechanisms; tips and tactics on conflict resolution; and measuring, evaluating and communicating for strategic advantage.